Dispatch of orders is only Monday - Friday (excluding public holidays)
Order cut off for same day dispatch is 2.30pm Monday - Friday (excluding public holidays)
Orders placed after 2.30pm week days, at the weekend or on public holidays will be shipped the next available working day. (Monday - Friday Excluding Public Holidays)
Special delivery is only available for a Monday to Friday delivery and does not include Saturday or Sunday deliveries.
Special Delivery on Saturday is available up to 1kg package weight at an additional fee.
Collection is available from our Portsmouth location Monday - Friday 08.00 - 17.00 only or by special prior arrangement on Saturday. No collection is available on Sundays or public holidays.
Mainland UK only - small parcel
under £25 (EX VAT) = £4.95 Royal Mail tracked and signed 1-3 day delivery (1st Class)
any order over £25 (ex vat) = FREE Royal Mail 1-4 day tracked and signed (2nd Class)
Next Day Delivery (not including Saturday, Sunday or public holiday)
Royal Mail Special - Under 1kg = £8.95
Royal Mail Special - 1-2kg = £11.95
Royal Mail Special Saturday - Under 1kg = £13.95
Europe - small parcel - Inc. Southern Ireland
Standard delivery signed for under 1kg = £15.55
Standard delivery signed for 1-2kg = £18.25
Standard delivery over 2kg up to 5 kg = £26.00
Next day not available
World - small parcel
Standard delivery signed for under 1kg = £20
Standard delivery signed for 1-2kg = £25.00
Not available over 2kg
If a delivery charge for your area/country is not listed then we will give you a separate delivery quote and your order may take longer to arrive.
Orders are normally prepared and sent out the same working day if the order is placed by 2pm. Any orders placed after 2pm will be prepared and sent out the following working day. Orders with a request for next day delivery arrive the day after so please allow time for your parcel to arrive.
We can’t leave your parcel without a signature although the courier may offer a different service based on your agreement with them. The Clinical Academy (TCA) is responsible for preparing and placing your order with our delivery ‘partner’. It is not responsible for your delivery or your receipt of orders. Any enquiries may be made to TCA who will then enquire with the delivery partner. You may need to contact the delivery partner direct to obtain further information.